Pet Care Specialist

2 months ago

North Little Rock, Arkansas, United States Pet Supermarket Full time

About Us:

Pet Supermarket is a leading retailer of pet food, supplies, and accessories. We are committed to providing exceptional customer service and a wide selection of products to meet the needs of our customers and their pets.

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized sales floor, and assisting with day-to-day store operations.

Key Responsibilities:

  • Assist customers with product selection and answer their questions in a friendly and timely manner.
  • Maintain the consistency and reputation of the store by complying with Brand Standards.
  • Work as part of the store team to meet or exceed targeted sales goals.
  • Clean pet enclosures and ensure all animals have appropriate food and water.
  • Support in maintaining the fish system.
  • Assist with the restocking of merchandise on shelves and fixtures and moving products from the stockroom to the salesfloor.

Requirements:

  • Ability to work a flexible work schedule which may include morning, evenings, weekends and/or holidays according to business needs.
  • Must be at least 16 years of age.

Physical Demands, Working Conditions and Effort of position:

  • Several duties require physical exertion and dexterity. Heavy lifting up to 55lbs required several times throughout a shift.
  • Most of the time is spent on the selling floor, standing, or moving around. Active listening required when communicating / speaking with customers and employees.
  • Active observation required when merchandising the store.

Competencies:

  • Customer Focus: Establishes and maintains effective relationships with customers and gains their trust and respect.
  • Team Player: Support a positive work environment where everyone can work together to do their best.
  • Drive for Results: Committed to exceeding all training and goals successfully.
  • Listening: Practices attentive and active listening.
  • Compassion: Genuinely cares about people and their pets.

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