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Customer Support Specialist

2 months ago

Evansville, Indiana, United States IGA Full time

Main responsibilities of a Customer Service Associate at IGA include:

• Providing exceptional customer service and holding associates accountable to delivering service at the same level.

• Having a general knowledge of various skills, including:

• Painting and decorating

• Electrical systems and maintenance

• Plumbing and pipefitting

• Lighting and electrical fixtures

• Power tools and equipment operation

• Key making and locksmithing

• Screen replacement and repair

• DIY projects and home improvement

• Meeting physical demands of the job, including:

• Lifting and carrying up to 50 pounds for distances of 20 feet

• Pushing and pulling heavy objects

• Bending, squatting, climbing, and lifting objects overhead

• Working in various temperatures and environments

• Working nights, holidays, and weekends as needed

• Benefits for full-time employees include:

• Health, dental, and vision insurance

• Long and short-term disability insurance

• Individual and family life insurance

• Medical bridge insurance

• Cancer insurance

• Paid vacation and holidays

• Retirement benefits through our Employee Stock Ownership Plan

• Flexible scheduling

• Advancement opportunities

IGA is a leading retail grocery and convenience store chain with over 400 locations across 16 states. As a customer service associate, you will be part of a dynamic team that is dedicated to providing exceptional service to our customers. With a strong foundation of diverse companies and 18,000 employees corporate-wide, IGA is committed to excellence and employee ownership.