Business Systems Analyst

24 hours ago


Phoenix, Arizona, United States Insight Global Full time
Job Description

Job Title: Business Analyst - Identity Access Management

Company: Insight Global

Location: Onsite only (4 days in office with 1 remote day)

About the Role

We are seeking a highly skilled Business Analyst to join our Identity Access Management (IAM) team. As a Business Analyst - IAM, you will play a critical role in supporting and expanding IAM applications and tools, implementing them to the highest level of detail across various teams and business functions.

Key Responsibilities
  • Analyze potential enhancements and requests to determine the best way to develop and build the best solution in the time available, setting expectations for the delivery of new functionality.
  • Lead interactive requirements gathering sessions with business team members, documenting information and working with other team members.
  • Provide stakeholder demos and support go-live for sprint releases.
  • Develop and document standard operating procedures and other related documentation.
  • Facilitate business process design as it relates to managing identities and access privileges.
  • Assist in troubleshooting issues related to IAM and Role-Based Access Control (RBAC).
Requirements
  • 3+ years of experience with Identity Access Management capabilities, processes, and tools (Okta & SailPoint).
  • 3+ years of business and systems analysis experience with a customer relationship focus designing role and attribute-based access controls.
  • 2+ years or more understanding governance and audit impacts of Identity and Access Management.
  • Strong understanding of an identity lifecycle processes, including onboarding, offboarding, access request, manager, and data owner access certification.
  • Strong technical, conceptualization, analytic, and communication skills, including the ability to facilitate interactive sessions with business/functional personnel.
  • Experience with SCRUM/KAN-BAN methodologies.
  • Ability to use Visio to diagram solutions.
  • Excellent troubleshooting skills and the ability to logically think through problem resolution.
  • Self-motivated, responsible, conscientious, and detail-oriented, with a passion for excellence.
  • Bachelor's Degree or equivalent work experience.
  • Ability to work effectively in a fast-paced, dynamic environment and manage competing priorities.
About Insight Global

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to.



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