Customer Service Ambassador
3 days ago
Mass Markets is a leading company that offers an exciting opportunity for skilled individuals to join their team as Customer Service Ambassador. This role involves handling inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.
About the Role:
- Handle incoming calls from customers with inquiries or issues related to products or services.
- Ensure timely and efficient resolution of customer concerns, resulting in high levels of customer satisfaction.
- Research systems and coordinate with other departments to resolve complex issues when necessary.
- Accurately document customer interactions in relevant systems.
Compensation:
The estimated salary for this position is $45,000 per year. However, actual compensation may vary based on factors such as location, experience, and qualifications.
Benefits:
As a valued member of the Mass Markets team, you will enjoy a range of benefits, including competitive pay, comprehensive training, and opportunities for growth and development.
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