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Customer Service Representative

1 month ago

Milwaukee, Wisconsin, United States Dynata Full time
Customer Service Representative Opportunity

We are seeking a skilled Customer Service Representative to join our team as a part-time telephone interviewer. This role involves conducting outbound surveys with respondents and accurately recording their answers. Our clients rely on the opinions collected to make informed business decisions.

Key Responsibilities:

  • Conduct outbound surveys with respondents
  • Accurately record respondent answers
  • Work remotely from the comfort of your home
  • Flexible part-time schedules within company operating hours

Requirements:

  • Must be 18 years or older
  • Ability to read and speak clearly
  • Ability to handle difficult calls in a professional manner
  • Must be available to work within the hours of 4PM-11PM CST Monday - Friday and 10AM-6PM CST Saturday -Sunday
  • Must be able to work 1 weekend shift (either a Saturday or Sunday) each week

Equipment Requirements:

  • Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
  • 8 GB of RAM
  • Quad Core Processor
  • Most recently updated version of Chrome browser
  • Ability to download software to the computer

About Dynata:

Dynata is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We welcome and encourage applications from people with disabilities and are dedicated to building a workforce that reflects the diversity of our customers and communities.