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Customer Service Representative

1 month ago


Milwaukee, Wisconsin, United States Standard Electric Supply Full time
Job Summary:

As a Customer Service Representative at Standard Electric Supply, you will be responsible for providing exceptional customer service and support to internal and external customers. Your primary goal will be to ensure timely and effective delivery of our company's products and services.

Key Responsibilities:

Answer all customer inquiries in a timely and professional manner
Provide friendly, knowledgeable, and prompt sales and service support
Coordinate efforts and act as liaison between customers and the company
Follow all defined procedures and work instructions to properly process customers' quotes and orders
Proactively monitor customer orders and expedite orders when necessary

Requirements:

High School Diploma or equivalent required
Associates degree or Bachelors degree preferred
3-4 years of customer service or electrical industry experience preferred
Proficient with Microsoft Outlook, Word, and Excel

What We Offer:

Strong communicator and organized individual with attention to detail
Customer service and business knowledge

How to Apply:

Apply online at our website.