Community Engagement Coordinator

1 week ago


Highland, California, United States The Management Association, Inc. Full time
Job Overview

Company: The Management Association, Inc.
Position: Community Services Coordinator
Location: Not Specified
Employment Type: Full-Time, Non-Exempt
Compensation: $25.00 per hour

ABOUT THE COMPANY:

The Management Association, Inc. is a leader in community association management. We understand that fostering a thriving community requires more than just physical resources; it demands integrity, trust, and a proactive approach to management. Our commitment to anticipating the needs of our clients is what sets us apart. As a 100% employee-owned firm, we empower our team members to contribute to our growth and success by shaping best practices and driving innovation.

POSITION SUMMARY:

Under the guidance of the Director of Community Services, the Community Services Coordinator plays a vital role in the seamless execution of administrative tasks related to community service operations. This position involves conducting regular audits to identify any discrepancies or inefficiencies in standard operating procedures. The Coordinator will also provide administrative support for committee meetings, board meetings, and homeowner communications, along with various assigned tasks.

KEY RESPONSIBILITIES:

  • Foster a welcoming environment for all residents and visitors, ensuring courteous and respectful interactions.
  • Greet homeowners and guests with professionalism and warmth.
  • Guide visitors throughout the community and surrounding areas, including parking facilities.
  • Address disturbances calmly and ensure compliance with community standards.
  • Compile and maintain logs or reports as necessary, including security control logs.
  • Prepare meeting materials for committees, manage compliance communications, and disseminate decisions to homeowners.
  • Monitor community parking regulations and manage requests for variances.
  • Respond promptly to all forms of communication, including emails and phone inquiries.
  • Assist homeowners with inquiries regarding community rules and regulations.
  • Handle complaints regarding noise and disturbances while keeping management informed.
  • Track citations related to community standards and attend relevant committee meetings.
  • Perform additional duties and special projects as required.

QUALIFICATIONS:

  • High School Diploma or GED; relevant experience is preferred.
  • Minimum age of 21 years.
  • Ability to work independently and follow directions with minimal supervision.
  • Strong customer service skills.
  • Proficient in writing routine correspondence and reports.
  • Knowledge of administrative operations and procedures.
  • Ability to collaborate effectively within a team.
  • Dependable with a solid attendance record.

SPECIAL REQUIREMENTS:

  • Reliable transportation for travel to offsite locations.
  • Valid driver's license and compliance with company vehicle policies.

ESSENTIAL FUNCTIONS:

  • Utilize standard office equipment, including computers and telecommunication devices.
  • Be prepared to work in various environmental conditions.
  • Lift and relocate items weighing up to 45 pounds.

SUPERVISORY RESPONSIBILITIES:

  • This position does not supervise others.

SCHEDULE:

  • Standard hours are from 8:00 AM to 4:30 PM.
  • Availability to work weekends and holidays may be required.

The Management Association, Inc. is an Equal Opportunity Employer, committed to celebrating and supporting diversity.

The company reserves the right to modify this job description as necessary.



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