Workday Recruiting Specialist

7 days ago

Richmond, Virginia, United States Dexian Full time

About the Role:

Dexian is seeking a highly skilled Workday Recruiting Specialist to join our team. As a key member of our HR operations team, you will be responsible for managing interactions in multiple internal and external mailboxes, performing system admin support, Workday system testing and troubleshooting for Global Expansion efforts, and assisting with recruiting education and development of user-friendly training materials.

Key Responsibilities:

  • Utilize our Workday test environments to perform User Acceptance Testing and troubleshoot Workday Recruiting system issues.
  • Create and maintain job aids to assist recruiters with system steps and procedural guidance.
  • Participate as a team member in agile pod work to enhance the Workday Recruiting experience.
  • Monitor email inquiries sent to the careers and/or recruiting accommodations mailboxes using Salesforce.
  • Provide accurate, complete, and timely responses to a variety of inquiries.
  • Perform audits and assist with team projects.
  • Engage with recruiters, candidates, hiring managers, or HR partner groups to resolve system issues and coach on appropriate steps/procedures.
  • Build and maintain relationships with internal clients.
  • Leverage appropriate communication channels to influence and achieve intended outcomes.
  • Exhibit a high level of personal ownership, confidentiality, and flexibility.
  • Help management identify and implement process improvement strategies that enhance the customer experience and/or operational efficiency.

Requirements:

  • At least 1 year of recruiting or HR operations experience.
  • Proficiency with Google Suite.
  • Demonstrated customer service skills, attention to detail, and decision-making skills.
  • Excellent written and verbal communication skills.

Preferred Qualifications:

  • 2+ years of system administration experience.
  • 2+ years of Workday Recruiting experience.
  • Experience working in an Agile environment.
  • 2 years of process management experience.
  • Experience with Salesforce.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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