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Insurance Defense Investigator

2 months ago

Raleigh, North Carolina, United States Advantage Surveillance LLC Full time
Job Description

At Advantage Surveillance LLC, we are seeking a highly skilled and experienced Part-Time SIU Claims Investigator to join our Operations Team in the Raleigh, NC area.

Job Summary:

We are looking for a professional investigator to conduct thorough investigations of auto, property, homeowner liability, and worker's compensation insurance claims in support of client objectives and company quality standards.

Responsibilities:

  • Conduct thorough investigations of assigned claims, including reviewing supporting documentation and case information.
  • Consult with managers on appropriate strategies for individual cases, before and throughout the investigative process.
  • Locate subjects of the assigned investigation and conduct applicable case investigation, including statements and scene investigations.
  • Prepare and maintain written daily updates, including supporting photos, audiotapes, diagrams, and final investigative reports for submission to account managers for distribution to clients.

Qualifications:

  • Bilingual in Spanish and English.
  • Prior claim handling and investigation experience.
  • Full comprehension of case management systems.
  • Able to proactively conduct follow-ups as needed.
  • Good oral and written communication skills.
  • Proficient in computer technology, including Microsoft office type products, and the ability to produce quality, well-written reports.
  • Ability to pass a 10-panel drug screening.
  • Self-starter with a disciplined work ethic and the ability to ask relevant questions when needed, and work independently.

Desired Qualifications:

  • Valid Private Investigator License, registration, or the ability to obtain one in NC.
  • B.S. in Criminal Justice or a related field.
  • Strong written and oral communication skills with the ability to recognize potential fraud and develop a reasonable plan for investigation.
  • Prior related SIU Claims experience.
  • Ability to acquire broadband internet service.

Equal Opportunity Employer:

Advantage Surveillance LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.