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Senior Accounts Payable Associate

2 months ago


Atlanta, Georgia, United States InsideHigherEd Full time
Job Summary

InsideHigherEd is seeking a highly skilled Accounts Payable Associate Sr to provide primary customer support to campus financial approvers and vendors for vendor payment issues. This role will involve providing administrative support for policy updates, training coordination, and tracking exceptions.

Responsibilities
  • Payment Processing: Review requests for payment (invoices, check requests, employee payment requests, etc.) to verify accuracy and validity and enter payment requests into the financial system.
  • Audit and Payment Processing: Audit and process payments for employee and visitor travel and expense reimbursements and other travel-related payments.
  • Customer Service: Provide primary customer service support via email to vendors, staff, and campus financial management and staff.
  • Administrative Support: Provide dedicated support for production activities during peak periods, including payment team administrative project/audits, tracking exceptions, trends, and reporting.
  • Vendor Meetings: Participate in vendor meetings to ensure AP best practices.
  • AP Campus Training: Coordinate AP campus training classes.
  • Policy Updates: Update AP policies as approved by the Director.
  • Backup Support: Back up to support campus and non-vendor inquiries.
  • Exception Handling: Back up to match exceptions and In Process voucher review and travel exceptions.
  • Other Duties: Perform other duties as assigned.
Requirements
  • Educational Requirements: Technical Diploma, Associate's Degree, or equivalent combination of education and experience.
  • Other Required Qualifications: Overnight travel may be required for project delivery; flexibility in on-site daily service delivery hours (due to client shift schedules, project requirements).
  • Required Experience: Three to four years of job-related experience.
Preferred Qualifications
  • Additional Preferred Qualifications: Accounts Payable experience in a university setting; intermediate Excel, Word, and PowerPoint skills; excellent communication and customer service skills, and an understanding of procure-to-pay best practices.
  • Preferred Educational Qualifications: Bachelor's Degree.
Knowledge, Skills, & Abilities
  • SKILLS: Working knowledge of and skill in applying payables processing procedures and use of related system applications and processing hardware/equipment. Customer service and communications skills are required as is the ability to plan and organize work. Understanding of Institute procurement Policies. Fast and accurate data entry. Understanding of issues that create match exceptions. Ability to resolve complex customer service inquiries related to payment status, process, and procedures. Ability to run queries and format reports. Ability to analyze data, identify trends, and make recommendations. Must understand best practices, policies, and procedures associated with all AP tasks. Knowledge of basic accounts payable auditing and voucher entry.