Service Coordinator

2 months ago


Bethlehem, Pennsylvania, United States Western Express, Inc. Full time
{"title": "Service Coordinator", "content": "Service Coordinator

At Western Express, Inc., we're looking for a skilled Service Coordinator to join our team. As a Service Coordinator, you will be responsible for effectively handling incoming driver requests and assisting with driver questions. You will also be responsible for opening daily repair orders and working directly with technicians as needed for repairs. Additionally, you will have a working knowledge of Transman and VRMS coding, and be able to complete required documentation and reports in a timely manner.

Responsibilities:
  • Handle incoming driver requests and assist with driver questions.
  • Open daily repair orders and work directly with technicians as needed for repairs.
  • Have a working knowledge of Transman and VRMS coding.
  • Complete required documentation and reports in a timely manner.
Qualifications:
  • Thrives in a fast-paced environment.
  • Is a forward-thinking problem solver.
  • Has excellent oral communication skills with team members and supervisors.
  • Is extremely detail-oriented.
  • Has demonstrated superior customer service skills.
  • Has excellent computer skills.

We offer competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. If you're looking for a challenging and rewarding role, apply today"}


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