Customer Experience Representative

2 days ago


ValdeReuil, Normandie, United States Intelogix Corporation Full time

Job Description

We are looking for a highly motivated Phone Support Specialist to join our team at Intelogix Corporation. In this role, you will be responsible for providing top-notch customer service, resolving issues, and ensuring a positive experience for our clients.

About Intelogix

With over 65 years of experience and a diverse portfolio of clients, Intelogix is a trusted provider of contact center solutions. Our team is committed to delivering exceptional results and making lives better through empathy and innovation.

Your Responsibilities

As a Phone Support Specialist, your key responsibilities will include:

  • Serving as the primary point of contact for customers via phone
  • Processing credit card payments over the phone or via Storefront for new and existing customers
  • Providing exceptional customer service by addressing inquiries, resolving complaints, and guiding customers through solutions
  • Maintaining a thorough understanding of products, services, and policies to effectively assist customers

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary range of up to $18.00/hour, based on scope of responsibility, experience, location, and other job-related factors
  • Paid training and development opportunities
  • Medical, dental, and vision insurance
  • Paid time off and employee discounts
  • Early access to earned wages via PayActiv (up to 50% of earned wages, capped at $500 per pay period)


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