Retail Customer Experience Manager
4 days ago
Job Description
The Part-Time Customer Service Lead is responsible for leading day-to-day customer service initiatives and inspiring, motivating, and encouraging associates to provide exceptional, friendly, and professional customer service at all times.
Responsibilities
- Lead by example, approaching work with Our Burlington philosophy and company core values in mind
- Create a positive shopping experience for customers, proactively solving problems professionally and efficiently
- Maintain a customer-first focus and deliver a consistently great experience to all customers with a high level of professionalism
- Drive improvement of friendliness, speed of checkout, and customer feedback surveys
Requirements
Candidates must be able to work a flexible schedule including early mornings, nights, weekends, and holidays as required, and physically perform tasks such as lifting and moving boxes weighing 40 lbs. or more, and standing and walking for extended periods of time.
Benefits
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan.
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