Customer Service Representative
7 days ago
Knitwell Group is seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Winston Salem, NC. As a key member of our sales floor team, you will be responsible for providing exceptional client service, building relationships, and driving revenue growth.
About the Role:This is a part-time regular position that requires a strong passion for delivering exceptional client service and a keen eye for detail. You will work closely with the leadership team to achieve individual and store goals, while maintaining a safe and well-maintained store environment.
Key Responsibilities:- Provide exceptional client service, including answering calls, responding to emails, and resolving client concerns
- Build relationships with clients, create loyalty, and consistently meet or exceed individual financial and credit goals
- Maintain accurate records, process transactions efficiently, and adhere to Loss Prevention practices
- High School Diploma or GED required; minimum one year sales associate or relevant experience preferred
- Ability to multitask, work in a fast-paced environment, and maintain a professional demeanor under pressure
- Flexibility in scheduling to meet business needs
$32,000 - $42,000 per annum (based on 20 hours/week)
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