Clinical Practice Performance Coordinator

3 days ago


San Francisco, United States Optum Full time
Optum Clinical Practice Performance Coordinator

At Optum, we're dedicated to delivering care that improves health outcomes for millions of people worldwide. As a Clinical Practice Performance Coordinator, you'll play a critical role in connecting people with the care, pharmacy benefits, data, and resources they need to thrive.

Key Responsibilities:
  • Develop and implement comprehensive plans to improve clinical practice performance, reduce medical costs, and enhance health outcomes.
  • Collaborate with physician practices, members, and pharmacies to drive clinical relationships and engagement.
  • Partner with internal teams, including Network contract ACO managers, Health Care Economics and Analytics, Medical Directors, Reporting, and Health Plan market leaders, to achieve shared goals.
  • Analyze data and identify performance improvement opportunities using technology, workflow changes, and clinical support.
  • Facilitate effective education and reporting, and proactively engage with super utilizers to improve health and well-being.
Requirements:
  • High School Diploma or equivalent required; 2+ years of experience as a pharmacy technician, telephonic customer service experience, and healthcare background with medical terminology familiarity.
  • 1+ year of experience with ICD-9/10 and CPT Codes, Microsoft Tools (Word, Outlook), and ability to travel 60% of the time for business meetings.
  • Pharmacy Tech License and ability to work full-time Monday-Friday with flexibility to work any 8-hour shift schedule during normal business hours.
Preferred Qualifications:
  • Experience working in a physician, provider, and/or medical office; Medical Assistant, LPN, EMR, and HEDIS knowledge and experience.

We're committed to creating a healthier atmosphere by fostering diversity, equity, and inclusion. UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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