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Property Leasing Specialist
2 months ago
Location
Highland Towers
Compensation
$20.00 Hourly
Position Summary:
A Property Leasing Specialist plays a crucial role in the leasing, marketing, and fostering positive relationships with residents. As the initial point of contact, your primary duty will be to deliver exceptional customer service and assist prospective tenants throughout the leasing journey.
Key Responsibilities:
- Manage all facets of apartment leasing, including property showings, application processing, resident qualification, credit evaluations, employment and landlord reference verification, and lease preparation.
- Demonstrate superior customer service while building and maintaining relationships with prospective tenants, current residents, vendors, and team members.
- Effectively showcase the community and model units to potential residents, applying product knowledge to meet client needs by clearly communicating features and benefits.
- Perform general administrative tasks such as answering phone calls, processing service requests, conducting follow-ups, maintaining files, ordering supplies, and ensuring lease documentation complies with company standards.
- Assist in the lease renewal process by distributing and following up on renewal notices to existing residents consistently.
- Ensure that all maintenance requests are addressed promptly by facilitating communication between the leasing office and the maintenance team.
- Adhere to company policies and ensure compliance with Fair Housing regulations.
- Represent the company professionally at all times.
- Complete any additional tasks assigned by the Community Director.
- Minimum of 1 year of experience in multi-family residential property management.
- Able to thrive in a fast-paced environment.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Desire to continuously improve and learn.
- Proficient in MS Excel and Outlook.
- Knowledge of Fair Housing laws and the ability to apply local and state regulations as necessary.
Established in 2012, ROCO Real Estate and ROCO Management are privately owned and operated full-service real estate investment and management firms based in Bloomfield Hills. ROCO manages over 4,000 apartment units across multiple states and employs nearly 150 professionals. With a long-term investment strategy, ROCO is committed to meaningful real estate investments. The company has experienced significant growth by hiring top talent in the industry and investing in both employees and properties. ROCO is dedicated to treating residents and investor partners with the utmost respect.
Employee Benefits:
- Competitive compensation package with opportunities for commissions and bonuses.
- Generous paid time off, including holidays, vacation, sick leave, and parental leave.
- 401(k) with employer matching.
- Housing discounts.
- Comprehensive medical, dental, and vision benefits.
- Additional perks such as flexible spending accounts and pet insurance.
- Tuition reimbursement programs.
- Engagement initiatives for employees and much more.