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Replenishment Manager
1 month ago
As a Replenishment Manager at Michaels Stores, you will lead and support inventory management and merchandising standards and maintenance. Your goal will be to plan for and provide a well-merchandised and in-stock store for the customer to shop. You will help customers shop and find what they are looking for, delivering friendly customer service.
Main Responsibilities- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
- Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
- Manage, execute and support the planogram process (POG's) to standard.
- Manage, execute and support the AD set processes.
- Manage and execute shrink and safety programs.
- Serve as Manager on Duty (MOD).
- Maintain seasonal sets and the feature space to our visual merchandising standards.
- Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
- Acknowledge customers, help locate product and provide solutions.
- Assist with Omni channel processes.
- Cross trained in Custom Framing selling and production.
- Retail merchandising and customer service experience preferred.
- Ability to remain standing for long periods of time.
- Ability to move throughout the store.
- Regular bending, lifting, carrying, reaching and stretching.
- Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.