Customer Service Liaison

1 week ago


Lowell, Massachusetts, United States Macom Technology Solutions Full time
Customer Service Representative Role

A MACOM Customer Service Representative is the primary point of contact between our customers, sales team, and product lines. Their primary responsibility is to provide quotations and order management with a high degree of accuracy.

Key Responsibilities:
  • Provide quotations and order management with a high degree of accuracy
  • Work closely with the sales team and product lines to ensure customer satisfaction
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Collaborate with internal teams to resolve customer issues and concerns
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and other relevant software


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