Bilingual Front Desk Specialist

1 week ago


Baton Rouge, Louisiana, United States LA Health Solutions Full time

LA Health Solutions is a premier medical facility focused on orthopedic and neurology care, committed to delivering exceptional service and compassion in a tailored environment. We serve as a comprehensive provider for all bone, joint, and muscle care needs.

Position Overview:

We are seeking a motivated and service-oriented Bilingual professional to fill the role of Front Desk Coordinator within our bustling specialty practice. This position presents a unique opportunity to be a key player in our expanding healthcare organization.

Role Responsibilities:

  • Patient Interaction:
    • Welcome and assist patients with professionalism and care.
    • Ensure patients are adequately prepared for their appointments by adhering to established protocols.
  • Bilingual Support:
    • Serve as a bridge for our Spanish-speaking patients.
    • Provide accurate translations to ensure effective communication.
  • Administrative Duties:
    • Support general administrative functions to enhance clinic operations.
    • Keep patient records and documentation organized and up-to-date.
  • Team Collaboration:
    • Relay patient requirements to medical personnel.
    • Work collaboratively with the team to improve clinic workflow.
  • Customer Care:
    • Adhere to clinic policies and maintain confidentiality.
    • Address patient inquiries and concerns with composure and efficiency.

Qualifications:

  • Fluency in both English and Spanish (written and spoken) is essential.
  • Preferred experience of two or more years in healthcare, customer service, or reception roles.
  • Ability to manage multiple tasks, demonstrate initiative, and maintain attention to detail.
  • Strong communication and interpersonal skills are crucial.
  • Familiarity with electronic health records is advantageous.

Benefits Offered:

  • Health, Vision, and Dental Insurance available after a specified period.
  • Opportunities for Continued Education.
  • Paid Time Off and Holiday Pay.
  • Retirement Savings Plans.

LA Health Solutions is an equal opportunity employer that prioritizes diversity and inclusion in the workplace.



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