Mortgage Loan Processor

1 day ago


Grand Rapids, Michigan, United States BCforward Full time
About the Role

BCforward is seeking a highly motivated individual to join our team as a Mortgage Loan Processor. As a key member of our team, you will provide support to our Curative and Closing departments by assisting with customer service and administrative duties related to refinance transactions.

Key Responsibilities
  • Provide exceptional customer service to clients and their borrowers, ensuring timely and efficient resolution of title-related issues.
  • Prepare and review documents for closing transactions, ensuring accuracy and compliance with regulatory requirements.
  • Communicate effectively with clients and internal stakeholders, providing clear and concise information on transaction status and requirements.
  • Work collaboratively with our team to ensure seamless execution of refinance transactions.
Requirements
  • High school diploma or equivalent required; 1-2 years' experience in a related real estate or title field preferred.
  • Strong customer service orientation and ability to work in a fast-paced environment.
  • Excellent verbal and written communication skills, with ability to communicate complex information in a clear and concise manner.
  • Detail-oriented and organized, with ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer

BCforward offers a comprehensive benefits package, including major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. Our team is passionate about delivering exceptional results and making a positive impact in the lives of our clients and colleagues.



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