Customer Experience Specialist

1 week ago


Yucca Valley, California, United States Big 5 Full time

About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Demonstrate a strong understanding of products and services offered by Big 5
  • Deliver exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Meet or exceed sales targets, identifying opportunities to upsell and cross-sell products
  • Maintain a high level of product knowledge, staying up-to-date on new products and promotions

Compensation and Benefits:

The estimated salary for this role is $45,000 - $65,000 per year, depending on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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