Client Relations Specialist
4 days ago
Diversified Heating and Cooling is a dynamic organization that values its customers above all else. We're committed to delivering top-notch service experiences that set us apart from the competition.
About the RoleWe're seeking a talented Client Relations Specialist to join our growing team. In this role, you'll play a critical part in shaping the customer experience and driving business growth through excellent service delivery.
As a Client Relations Specialist, you'll be responsible for handling customer inquiries, resolving issues, and providing expert product knowledge to our valued clients.
We offer a comprehensive compensation package, including a base salary of $52,000 per year, plus benefits and opportunities for professional development.
Key Responsibilities- Respond to customer inquiries in a timely and professional manner, using your expertise to resolve issues and provide solutions.
- Develop and maintain strong relationships with clients, identifying opportunities to upsell and cross-sell products and services.
- Work collaboratively with internal teams to ensure seamless customer service and identify areas for process improvement.
We're an equal-opportunity employer, committed to creating a diverse and inclusive workplace culture.
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