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Customer Experience Ambassador

1 month ago

Orlando, Florida, United States ES Solutions Firm Full time
Job Overview

At ES Solutions Firm, we prioritize exceptional customer experiences in the hospitality industry. As a Customer Experience Specialist, you will play a vital role in delivering outstanding service to our clients' customers, fostering long-term relationships, and driving sales growth.

Key Responsibilities:

  • Lead a team of Customer Experience Specialists in creating personalized sales presentations
  • Develop in-depth knowledge of clients' products to effectively communicate services and benefits to customers
  • Maintain accurate records of customer interactions, sales orders, and service schedules
  • Embody a 'can-do' mindset, tackling challenges with enthusiasm and professionalism
  • Exemplify trustworthiness, hospitality, and a positive attitude towards customers and staff

Requirements:

  • High school diploma or equivalent
  • At least one year of experience in customer service, support, or hospitality roles
  • Ability to articulate product knowledge and explain services to customers
  • Commitment to ongoing learning and training to enhance hospitality skills
  • Effective problem-solving skills and a passion for helping others
  • Excellent communication skills and a strong desire to build relationships

We offer a collaborative environment that encourages growth, skill development, and career advancement. If you're passionate about delivering exceptional customer experiences, we invite you to join our team and contribute to our company's success.