Front End Service Team Lead

7 days ago

Mountain Iron, Minnesota, United States Walmart Full time
Job Overview

As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences and maintaining a seamless shopping environment. Your primary responsibilities will include:

  • Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
  • Processing returns, refunds, and financial transactions with accuracy and efficiency.
  • Collaborating with colleagues to maintain a clean and organized store environment, adhering to company standards and guidelines.
  • Participating in visual merchandising and store displays to create an engaging and inviting atmosphere for customers.
  • Supporting the team in achieving sales goals and promoting products to customers.
Benefits and Perks

As a valued member of the Walmart team, you will enjoy a range of benefits and perks, including:

  • Competitive hourly wage, with opportunities for performance-based incentives and bonuses.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Generous paid time off, including vacation, sick leave, and holidays, to ensure work-life balance.
  • Access to Walmart's education benefit program, Live Better U, which offers tuition reimbursement and career development opportunities.
  • Eligibility for additional benefits, such as parental leave, family care leave, and bereavement leave, depending on job classification and length of employment.
Requirements and Qualifications

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in high-pressure situations.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends, as needed.
  • High school diploma or equivalent required; prior retail or customer service experience preferred.

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