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Customer Service Representative

2 months ago

Spokane, Washington, United States Kroger Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and assisting in achieving sales and profit goals.

Key Responsibilities
  • Customer Service: Create a welcoming environment for customers, answer questions about products, and provide recommendations to enhance their shopping experience.
  • Merchandise Management: Label, stock, and inventory department merchandise, and report any discrepancies to the department manager.
  • Store Maintenance: Maintain a safe and clean store environment, and report any safety risks or issues to management.
  • Team Collaboration: Work cooperatively with colleagues to achieve sales and profit goals, and provide support and assistance to customers and colleagues as needed.
Requirements
  • Retail Experience: Previous experience in a retail environment is preferred.
  • Communication Skills: Effective communication skills are essential for providing excellent customer service and working collaboratively with colleagues.
  • Math Skills: Basic math skills are required for handling cash and operating a cash register.
About Us

Fred Meyer is a leading retailer with a rich history of innovation and customer service. As part of the Kroger family of companies, we are committed to providing a welcoming and inclusive environment for our customers and colleagues. We offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career growth and development.