Housekeeping Supervisor

4 days ago


Lake Mary, Florida, United States MCR Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at MCR Hotels. As a Housekeeping Supervisor, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms and public areas, while also providing exceptional customer service to our guests.

Key Responsibilities
  • Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning and maintenance of hotel rooms and public areas.
  • Inspect rooms and public areas to ensure they meet our high standards of cleanliness and quality.
  • Develop and implement cleaning schedules and procedures to ensure timely and efficient completion of tasks.
  • Train and develop housekeeping staff to ensure they have the skills and knowledge needed to perform their duties effectively.
  • Monitor and control inventory of cleaning supplies and equipment to ensure adequate stock levels.
  • Collaborate with other departments, such as maintenance and front desk, to ensure seamless operations and excellent guest service.
  • Address guest complaints and concerns in a professional and courteous manner.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in hospitality or a related field preferred.
  • Minimum 2 years of experience in housekeeping or a related field, with supervisory experience preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Physical ability to lift and move heavy objects, and to stand for long periods of time.
  • Availability to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Recognition and rewards for outstanding performance.
  • Collaborative and dynamic work environment.
  • Discounts on hotel stays and other perks.


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