Housekeeping Manager

4 weeks ago


Lake Geneva, United States Grand Geneva Resort Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Manager to join our team at the Grand Geneva Resort in Lake Geneva, Wisconsin. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping employees and ensuring the cleanliness and maintenance of our 746 guest accommodations.

Key Responsibilities

  • Lead a team of housekeeping employees and provide guidance and training as needed
  • Ensure the cleanliness and maintenance of all guest rooms and public areas
  • Supervise the storage, dilution, and distribution of cleaning products and supplies
  • Perform special tasks as directed by the Director of Housekeeping
  • Communicate with the Director of Housekeeping on a regular basis regarding problems, planning, training implementation, and control
  • Check schedules and instruct employees on assigned tasks, location of work areas, and equipment required
  • Be responsible for control and supply flow for all linens
  • Work in conjunction with Assistant Housekeepers and Floor Supervisors to ensure a full awareness of daily work
  • Make visual inspections of elevators, stairwells, lobby areas, storage areas, and equipment to identify tasks requiring immediate action
  • Report to the Director of Housekeeping at the end of each day to summarize activities

Requirements

  • High school diploma or equivalent required; college preferred
  • Previous experience in housekeeping or a related field preferred
  • Ability to climb stairs and tolerate presence and/or use of chemicals, cleansers, and solvents
  • Ability to communicate effectively with guests, management, and staff in English
  • Ability to read, write, and speak English
  • Ability to establish and maintain effective working relationships with management, staff, and co-workers

What We Offer

  • Flexible scheduling
  • Free meals every shift made by our talented culinary team
  • Paid time off
  • Golf, ski, restaurant, and spa discounts
  • Hotel room discounts as low as $49 per night
  • WELL Spa Gym membership for $16 per paycheck
  • Advancement opportunities across the property and US
  • Friendly work atmosphere
  • Holiday, jury duty, and bereavement pay
  • Medical, dental, and vision insurance, company-paid life insurance, employee assistance program, and additional retirement benefits
  • Recognition programs

About Us

The Grand Geneva Resort is a Top Resort in the Midwest by Conde Nast Traveler, featuring over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill, and 9 unique food and beverage outlets. We are part of Milwaukee-based Marcus Hotels & Resorts, a division of The Marcus Corporation, known for operational and service excellence.


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