Housekeeping Manager
4 weeks ago
We are seeking a highly skilled and experienced Housekeeping Manager to join our team at the Grand Geneva Resort in Lake Geneva, Wisconsin. As a key member of our housekeeping department, you will be responsible for leading a team of housekeeping employees and ensuring the cleanliness and maintenance of our 746 guest accommodations.
Key Responsibilities
- Lead a team of housekeeping employees and provide guidance and training as needed
- Ensure the cleanliness and maintenance of all guest rooms and public areas
- Supervise the storage, dilution, and distribution of cleaning products and supplies
- Perform special tasks as directed by the Director of Housekeeping
- Communicate with the Director of Housekeeping on a regular basis regarding problems, planning, training implementation, and control
- Check schedules and instruct employees on assigned tasks, location of work areas, and equipment required
- Be responsible for control and supply flow for all linens
- Work in conjunction with Assistant Housekeepers and Floor Supervisors to ensure a full awareness of daily work
- Make visual inspections of elevators, stairwells, lobby areas, storage areas, and equipment to identify tasks requiring immediate action
- Report to the Director of Housekeeping at the end of each day to summarize activities
Requirements
- High school diploma or equivalent required; college preferred
- Previous experience in housekeeping or a related field preferred
- Ability to climb stairs and tolerate presence and/or use of chemicals, cleansers, and solvents
- Ability to communicate effectively with guests, management, and staff in English
- Ability to read, write, and speak English
- Ability to establish and maintain effective working relationships with management, staff, and co-workers
What We Offer
- Flexible scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, ski, restaurant, and spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, and bereavement pay
- Medical, dental, and vision insurance, company-paid life insurance, employee assistance program, and additional retirement benefits
- Recognition programs
About Us
The Grand Geneva Resort is a Top Resort in the Midwest by Conde Nast Traveler, featuring over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill, and 9 unique food and beverage outlets. We are part of Milwaukee-based Marcus Hotels & Resorts, a division of The Marcus Corporation, known for operational and service excellence.
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