Housekeeping Attendant

8 hours ago


Lake Geneva, Wisconsin, United States The Marcus Corporation Full time
Housekeeper Job Summary

As a Housekeeper with The Marcus Corporation, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms and public areas. This is a key role in providing exceptional guest experiences and ensuring the overall quality of our facilities.

Key Responsibilities:
  • Ensure prompt and courteous service to guests while making sure all guest experiences are distinctively superior.
  • Service all stay-over rooms, changing sheets/pillows slips daily and replenishing towels/amenities as needed.
  • Clean all check-out (vacant/dirty) rooms thoroughly, paying close attention to details and changing sheets/pillow slips. Replenish towels and amenities.
  • Visually inspect room for cleanliness and appearance and signify completion for room.
  • Clean bathtub, toilet, sink, walls, mirrors, tiles, counter, and floor surfaces.
  • Dust all furniture, pictures, drawers, window ledges and shelves thoroughly.
  • Makes up rollaway beds and cribs in a vacated room and notifies house attendants for them to be properly stored.
  • Vacuum entire room thoroughly; Empty all trash, replacing trash liners if applicable; Replenish amenities, linens and supplies in guest room; Ensure neat and organized housekeeping closet on the assigned guest floor.
  • Sign for room keys and obtain housekeeping cart; Restock housekeeping cart for the following day.
  • Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.
  • Report all suspicious persons, activities or hazardous conditions to the Security Department; Turn in all items found in employees working area to Hotel Lost and Found department.
  • Maintain high standards of guest relations when in contact with the guest, and assist with extra towels, soap, shampoo, lotion, note pads, etc., when requested.
  • Hand over any item left in a check-out room to the Lost and Found Department in bag with proper tag; Complete special projects as assigned; Other duties as assigned by Supervisor.
Requirements:
  • High school education or equivalent.
  • Prior cleaning experience in a full service hotel environment is preferred.
  • Must be able to speak and understand the English language.
  • Pleasant personality, team-oriented and enjoy working with and serving people; good cleaning skills.
  • Flexible availability required including but not limited to nights, weekends and holidays.


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