Help Desk Agent

4 days ago


Denham Springs, Louisiana, United States Circle K Stores, Inc. Full time

Circle K Stores, Inc. offers a competitive salary of $12-$15 per hour for this full-time position based in Denham Springs, Louisiana.

About the Role

We are seeking a skilled and customer-focused individual to join our team as a Help Desk Agent. As a key member of our retail support staff, you will be responsible for providing exceptional customer service to our clients across various channels.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Troubleshoot and resolve customer issues efficiently.
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction.

Requirements

  • High school diploma or equivalent required; degree in business or related field preferred.
  • Excellent communication and problem-solving skills.
  • Able to work flexible hours, including evenings and weekends.

Benefits

  • Competitive hourly rate ($12-$15)
  • Ongoing training and development opportunities
  • Paid time off and holidays

Additional Information

This role is perfect for individuals who enjoy working in a fast-paced retail environment and are passionate about delivering exceptional customer experiences.



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