Help Desk Technician
3 weeks ago
Company Overview: S2Technologies is a rapidly growing company seeking experienced help desk technicians to join our team. As a help desk technician, you will be the primary point of contact for clients experiencing technical issues.
Salary: $55,000 - $75,000 per year (based on experience)
Job Description:
About the Job
We are seeking a highly skilled help desk technician to join our team. The ideal candidate will have excellent communication skills, a strong understanding of technical concepts, and the ability to work in a fast-paced environment.
Key Responsibilities
- Provide technical support via phone, email, and ticketing system.
- Troubleshoot and resolve hardware and software issues.
- Install, configure, and maintain end-user devices.
- Perform routine maintenance tasks to ensure optimal system performance.
Requirements
- 3+ years of help desk experience.
- Strong understanding of networking concepts and Windows operating systems.
- Experience with firmware, software, and local/network logical objects/structures.
- Familiarity with security protocols and procedures.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and professional development.
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