Operations Support Specialist
1 week ago
HighFive Healthcare is a dedicated team of healthcare professionals focused on enhancing operational efficiencies that empower our Oral Surgery and Endodontic practices to prioritize patient care. With over 70 years of combined experience in operations management, we are committed to adding value to the healthcare sector.
We are currently seeking an Operations Support Specialist to provide essential support to our Oral Surgery practice partners.
Key Responsibilities
- Act as a primary contact between HighFive Healthcare and our network of Oral Surgery Partners.
- Establish and nurture professional relationships with Doctors, Practice Managers, and Practice Team Members.
- Facilitate operational coordination between HighFive's Homebase Departments and our Portfolio of Practices.
- Collaborate with Oral Surgery Partners to enhance practice performance and meet objectives.
- Lead, train, and manage projects that align with HighFive's strategic goals.
- Develop, present, and implement innovative processes across HighFive Healthcare and Oral Surgery Practices.
- Identify and pursue opportunities for strategic growth and ongoing process enhancement.
- Create and enforce Standard Operating Procedures to streamline practice operations.
- Monthly travel may be necessary.
Qualifications
- Bachelor's degree from an accredited institution.
- Experience in an Oral Surgery practice is advantageous, though not mandatory.
- A minimum of 2 years of experience in operations or project management.
- Exceptional customer service skills with the ability to communicate effectively with executives, doctors, and other professionals.
- Strong leadership qualities with a proactive approach to problem-solving.
- Excellent interpersonal communication and presentation abilities.
- Detail-oriented individual with strong multitasking and time-management skills.
- Proficient technical skills, particularly in Microsoft Office Suite.
- Familiarity with Salesforce is a plus.
Benefits Offered
- Medical, Dental, and Vision Insurance
- Life Insurance and Long and Short-Term Disability
- Unlimited Paid Time Off
- 401(K) with employer matching
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