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Front Office Coordinator

2 months ago

Dallas, Texas, United States Cardiovascular Provider Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Float employee to join our team at HeartPlace clinics in the Dallas area. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities
  • Register new patients and update demographic information in our computer system
  • Request co-pays, patient balances, and coinsurance from patients
  • Provide support for incoming calls and communicate patient arrivals to the clinical area
  • Pre-certify patients and prepare charts/paperwork for next day's patients
  • Support the check-out process, calculating and totaling charge amounts and collecting co-pays and deductibles
  • Assist with scheduling and travel to support multiple locations as needed
  • Provide excellent customer service and maintain confidentiality of patient information
Requirements
  • High school diploma or equivalent required; prior experience in a front office clinical role preferred
  • Fluent English speaker with excellent verbal and written communication skills
  • Understanding of OSHA and HIPAA requirements
  • Ability to meet physical demands of the job, including standing, bending, and lifting up to 50 pounds
What We Offer

We are proud to offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.