Barista - Wyndham Grand Orlando Resort, Bonnet Creek

5 days ago

Orlando, Florida, United States Wyndham Grand Orlando Resort, Bonnet Creek Full time

About Us:
Located on 62 acres of family-friendly grounds, our resort is one of the top five resorts in Orlando. Designed to be the ultimate escape, guests enjoy the serenity of our spa and the relaxation of the surrounding area. Their stay includes a picturesque 10-acre lake surrounded by walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation and advance purchase Theme Park tickets. Our team of associates has just as much fun working here as the guests that stay

We have an opportunity that suits you. Whether you are looking to start your hospitality career or you are a seasoned professional, our team is ready to welcome you to the family. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the family, you also get the benefit of our company culture. Our culture is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.

We value diversity and inclusion in the workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization

We welcome U.S. military experience and invite all qualified military candidates to apply.

Job Summary:

Responsibilities:

  • Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.
  • Prepare customers orders as requested accurately and efficiently.
  • Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
  • Ensure guest satisfaction; in the event of dissatisfaction, tactfully negotiate resolution.
  • Maintain the highest level of standards for all product preparation.
  • Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
  • Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
  • Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

Requirements:
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
  • Ability to operate a keyboard and Point of Sale procedures.
  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
  • Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits:

We are committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. We also provide pet insurance through the ASPCA. For your financial wellness, we provide a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing us as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

We consider applicants with arrest or Conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

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