Home Improvement Sales Consultant
6 days ago
**Job Overview**: Lowe's is seeking a talented Home Improvement Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and delivering a seamless shopping experience.
About the Role
Lowe's is a Fortune 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates.
Key Responsibilities:
- Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
- Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion
- Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
- Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
- Support all checkout functions, call buttons, departmental pages, or requests for assistance
- Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
Requirements:
- High School Diploma or GED
- 1 year experience in customer-facing sales or 6 months of Lowe's retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe's retail experience if education requirement is not met)
- 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
- Able to Read, write, and perform basic arithmetic (addition and subtraction)
- Able to stand and sit for prolonged periods
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
- Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Benefits:
- Earn more from your sales performance with additional bonus opportunities
- Make your well-being a priority with multiple health insurance options
- Explore educational opportunities with Lowe's tuition assistance program
- Take charge of your financial future with a company-matching 401(k)
- Gain extra savings with a 10% Associate Discount
- Learn new trade skills with our Track to the Trades program
Estimated Salary:$45,000 - $60,000 per year
**Why Join Lowe's:** Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
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