Restaurant Operations Manager
1 week ago
About Us
Vibe Restaurants is a dynamic and fast-paced environment where we strive to deliver an exceptional customer experience. As a Restaurant Operations Manager, you will play a vital role in ensuring the success of our stores by managing daily operations, supervising staff, and implementing strategies to drive sales and profitability.
Job Summary
We are seeking an experienced Restaurant Operations Manager to join our team at Vibe Restaurants. This is a full-time position responsible for overseeing the day-to-day operations of a single unit store or multi-unit stores. The ideal candidate will have excellent leadership skills, be able to motivate and train staff, and possess strong analytical and problem-solving abilities.
Key Responsibilities
- Operations Management: Ensure the efficient and effective management of daily store operations, including cash handling, inventory control, and maintaining a clean and safe environment.
- Staff Supervision: Supervise and train staff to meet sales and customer service targets, ensure compliance with company policies and procedures, and develop their skills and knowledge to improve performance.
- Sales and Profitability: Implement strategies to drive sales and profitability, monitor financial performance, and make recommendations to improve store results.
- Customer Service: Ensure that customers receive a high-quality service experience, resolve customer complaints in a timely and professional manner, and maintain positive relationships with customers.
- Compliance: Ensure compliance with all relevant laws and regulations, company policies and procedures, and industry standards.
Requirements
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- Minimum 2 years' experience in restaurant management, preferably in a multi-unit environment.
- Excellent leadership and communication skills.
- Strong analytical and problem-solving abilities.
- Able to work flexible hours, including evenings, weekends, and holidays.
Salary
The estimated salary for this position is between $55,000 and $65,000 per annum, depending on experience and location.
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