Medical Office Coordinator

1 week ago

Boca Raton, Florida, United States Stride MD Full time

{"h1": "Practice Support Role at StrideMD", "p": "At StrideMD, we are seeking a highly organized and detail-oriented Practice Support professional to join our team. As the first point of contact for patients, you will be responsible for scheduling appointments, handling patient inquiries, and maintaining accurate patient records. Your excellent communication and interpersonal skills will ensure seamless communication between patients, medical staff, and insurance providers.", "ul": [{"li": "Provide exceptional patient care and support, responding to inquiries and resolving issues in a timely and professional manner."}, {"li": "Verify and update patient demographic and insurance information, ensuring accuracy and compliance with HIPAA regulations."}, {"li": "Manage and resolve appointment conflicts and cancellations, maintaining a smooth and efficient office operation."}, {"li": "Maintain accurate and up-to-date patient appointment records, ensuring confidentiality and compliance with HIPAA regulations."}, {"li": "Answer and direct incoming phone calls, providing a courteous and professional experience for patients."}, {"li": "Assist with the preparation and management of patient records, ensuring confidentiality and compliance with HIPAA regulations."}, {"li": "Coordinate the receipt and distribution of incoming mail, faxes, and deliveries, maintaining a well-organized and efficient office environment."}], "h2": "Insurance and Billing", "ul": [{"li": "Verify patient insurance coverage prior to appointments, ensuring all necessary authorizations are obtained."}, {"li": "Assist patients with understanding their insurance benefits and financial responsibilities, providing clear and concise information."}, {"li": "Collaborate with the billing department to address patient billing questions and issues, ensuring prompt and accurate resolution."}], "h3": "Qualifications", "ul": [{"li": "High school diploma or equivalent required; some college coursework or a degree in healthcare administration preferred."}, {"li": "Previous experience in a medical office or healthcare setting highly preferred."}], "h3": "Skills", "ul": [{"li": "Excellent communication and interpersonal skills, with the ability to work effectively with patients, medical staff, and insurance providers."}, {"li": "Strong organizational skills, with the ability to multitask and prioritize tasks efficiently."}, {"li": "Proficiency in using electronic health records (EHR) systems and office software, such as Microsoft Office Suite."}, {"li": "Knowledge of medical terminology and basic understanding of insurance processes."}, {"li": "Ability to maintain patient confidentiality and adhere to HIPAA regulations."}], "h2": "Benefits", "ul": [{"li": "Competitive hourly rate based on experience and qualifications."}, {"li": "Full-time position with consistent hours, offering stability and work-life balance."}, {"li": "Comprehensive health coverage, including dental and vision insurance."}, {"li": "Long-term disability insurance, providing financial protection in case of a long-term illness or injury."}, {"li": "Short-term disability insurance, ensuring income support during recovery periods."}]

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