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Housing Support Specialist
2 months ago
POSITION TITLE: Case Manager
LOCATION: Louisville, KY
STATUS: Full Time, Hourly, Non-Exempt
PROGRAM: Housing Stabilization Services
REPORTS TO: Program Supervisor - Housing Stabilization
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization dedicated to fostering positive change in the lives of individuals and communities through a commitment to service. Our mission encompasses providing housing solutions for families, veterans, and low-income seniors, alongside offering care and support for individuals with developmental disabilities. We emphasize restorative justice and community engagement through various programs, including free HIV testing and education. Since our inception in 1896, we have been driven by a mission-focused team of professionals committed to building thriving communities. Our workplace culture values flexibility, teamwork, and enjoyment, contributing to employee pride in being part of VOA. We offer a comprehensive benefits package to eligible employees.
BENEFITS:
Volunteers of America Mid-States provides a robust benefits package that promotes a healthy work-life balance, including:
Health and Wellness
Employee Assistance Plans (EAP)
Health and Wellness Program
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Spending Account
Short Term Disability
MetLife Legal Plans
Financial Wellbeing
Competitive Compensation Packages
Life Insurance (company paid)
403b retirement plan with company fund matching
Employee discounts
*Loan forgiveness options through federal programs
(National Health Corp & Public Service Loan Forgiveness)
*All company paid benefits and paid time off effective day one
Work Culture
Commitment Committee
Justice Committee
Integrity Committee
Compassion Committee
DE&I Committee
Retention Committee
Training & Development
VOA LEAD Program- Leadership Development Program
VOA University - Staff Development
VOA Academy - Clinical Training and Development
JOB SUMMARY AND QUALIFICATIONS:
The primary role of the Case Manager is to deliver case management services to families residing in Volunteers of America's housing programs. This position involves developing and overseeing a personalized service plan for each client, aimed at empowering them, enhancing their self-sufficiency, and minimizing the risk of recurring homelessness. The Case Manager will assist individuals and families in accessing essential medical, social, and educational resources, while also fostering relationships with landlords, communicating with property owners, conducting housing inspections, disseminating program information, and promoting the program within the community.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
A Bachelor's degree in social services is preferred, along with 1 to 2 years of experience. Knowledge of crisis intervention and familiarity with community resources are essential. The Case Manager position requires flexibility to accommodate the schedules of residential homeless programs, strong communication skills, a valid driver's license, reliable transportation, and attendance at necessary meetings.
RESPONSIBILITIES:
1. Familiarity with community resources for homeless families.
2. Identify specific housing opportunities for families in residence.
3. Establish cooperative arrangements with government agencies involved in housing provision for homeless families.
4. Conduct regular meetings with residents to assist them in applying for and securing housing opportunities.
5. Maintain all required records and reports related to permanent housing goals for the facility and oversight agencies.
6. Keep an individual file for all clients, documenting housing history and community resource access.
7. Conduct quarterly reporting.
8. Perform quality improvement duties as assigned by supervision and the PQI committee.
9. Assist in facilitating life skills training as requested.
10. Undertake other duties as assigned.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
