Elevate Client Experience Lead
3 weeks ago
Lighthouse is a leading provider of eDiscovery solutions, dedicated to helping our clients navigate the complex world of digital evidence. Our team of experts has a deep understanding of the latest technologies and trends, and we are passionate about delivering innovative solutions that meet our clients' needs.
Role OverviewWe are seeking a Senior Project Manager to join our team, responsible for managing client relationships, executing projects to completion, and providing consultation on eDiscovery best practices. As a Senior PM, you will work closely with internal and external stakeholders to identify preferred paths to completing projects, reducing costs and increasing speed of delivery.
You will be responsible for training and developing team members on workflows and eDiscovery best practices, initiating work on behalf of clients, and communicating expectations for scope and deadlines to internal and external stakeholders. Your excellent eDiscovery skills will enable you to provide consultation and creation of client and project solutions that drive the use of technology and workflows that reduce overall client costs, improve speed, and/or deliver a higher quality product.
Key ResponsibilitiesAs a Senior Project Manager, your key responsibilities will include:
- Providing consultation on eDiscovery best practices to clients
- Training and developing team members on workflows and eDiscovery best practices
- Initiating work on behalf of clients
- Communicating expectations for scope and deadlines to internal and external stakeholders
To be successful in this role, you will need:
- A Bachelor's degree (Masters or JD a plus) or equivalent experience
- 6+ years of work experience with at least four years of e-Discovery project management experience
- Relativity experience required
- Excellent eDiscovery skills and ability to provide consultation and creation of client and project solutions
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