Lead Service Line Analyst
5 days ago
Responsibilities
- Conduct site visits with plumbing contractors to develop scopes of work for lead service line replacement at home-based childcare facilities.
- Provide construction oversight for lead service line replacement projects, restoration work, and across Elevate programs as needed.
- Identify restoration needs following lead service line replacement and develop scopes of work in collaboration with contractors.
- Collaborate with program staff, workforce development, and other teams in recruiting, vetting, onboarding, and managing contractor networks in support of Elevate programs.
- Build positive relationships and ensure contractors (particularly newly vetted/onboarded) have the support they need to be successful.
- Learn and stay current on lead service line replacement and lead in water mitigation best practices.
- Regularly and consistently update activity log in Salesforce Customer Relationship Management (CRM) to ensure visibility and data accuracy.
Requirements
- At least three (3+) years of in-field construction or plumbing installation experience required.
- High school diploma or GED required.
- Active building science certifications preferred.
- Experience developing and reviewing project scopes of work.
- Prior experience working with various contractor trades.
- Familiarity with Salesforce or other customer relationship management system.
- Strong verbal communication skills.
- Bilingual Spanish/English required.
- Ability to work under pressure and meet tight deadlines with a high degree of accuracy.
- Can work well both independently and as part of a team.
Benefits
The total compensation for this position includes health and welfare benefits (medical, dental, vision, etc.), defined contribution benefit (401k with contribution), professional development, generous paid time off policies, and a flexible schedule. This is an exempt individual contributor position with a salary range of $60,000 - $67,500, based on experience.
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