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Operations Director

2 months ago

Phoenix, Arizona, United States VITAS Healthcare Full time
About the Role

We are seeking an experienced Operations Director to join our team at VITAS Healthcare. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our organization, ensuring that we deliver exceptional patient care and meet our business objectives.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and direction to our operations team, ensuring that we are aligned with our business goals and objectives.
  • Operational Excellence: Develop and implement processes and procedures to drive operational efficiency, quality, and customer satisfaction.
  • Financial Management: Oversee the financial performance of our operations, ensuring that we are meeting our budgetary targets and making sound financial decisions.
  • Customer Service: Ensure that our customers receive exceptional service, responding to their needs and concerns in a timely and professional manner.
  • Team Development: Foster a culture of teamwork and collaboration, developing and empowering our team members to achieve their full potential.
  • Strategic Planning: Contribute to the development of our business strategy, identifying opportunities for growth and improvement.
Requirements
  • Experience: 5+ years of experience in a leadership role, preferably in a healthcare or business operations environment.
  • Skills: Proven track record of success in operations management, financial management, and customer service. Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Education: Bachelor's degree in business administration or a related field.