Assistant Director of Administration and Partner Support

3 days ago


San Francisco, California, United States Golden Gate University Full time
Job Title: Assistant Director of Administration and Partner Support

Golden Gate University is seeking a highly skilled and experienced Assistant Director of Administration and Partner Support to join our team. This role will provide critical supervision and support to academic programs offered by GGU Worldwide and the academic and administrative activities for these degrees and partners' student success activities.

Key Responsibilities:
  • Assist faculty and staff in finding solutions and answers to issues and concerns relating to University and GGU Worldwide academic policy, program, and processes.
  • Supervise and manage the workload of program coordinators and student assistants.
  • Act as the primary point of contact and problem-solver for addressing concerns brought forth by students, program directors, academic advisors, or representatives of other University departments.
  • Maintain up-to-date knowledge of various programs and databases used throughout the University for student management, recruitment, and admissions, student advising and planning, finance, and HR platforms.
  • Assist in webinars to promote, engage, and coach prospective students, including visa interview preparation.
Qualifications:
  • Master's level degree in business administration, education, public administration, nonprofit management, leadership, or a related field required.
  • 5-10 years' experience in academic administration, international education, and international partner support required.
  • Knowledge of curriculum support and student success software and systems, such as Smartsheets, Curriculog, Recruit, Colleague, and Salesforce.
  • Strong leadership, teamwork, communication, collaboration, client/customer relationship management, and problem-solving skills.
What We Offer:

Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all. The University has a strong commitment to the principles of diversity and inclusion, and to maintaining working and learning environments that reinforce these practices.

We welcome and encourage applications from all, especially women, minorities, people of color, veterans, persons with disabilities, and members of the LGBTQI community.



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