Luxury Room Service Attendant

2 weeks ago


Paradise Valley, Arizona, United States Omni Hotels Full time

Location: Montelucia Resort and Spa

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites, and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages, and sun-drenched hills of Spain's Andalusia region. The property also includes the award-winning Moroccan-inspired Joya Spa, three resort pools, and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife, and entertainment.

Job Overview:

  • Ensure the highest standards of service for guests by providing prompt, efficient, and professional Room Service.

Key Responsibilities:

  • Answer phone calls within three rings.
  • Take and process orders for guests.
  • Utilize prepared scenarios to promote upselling.
  • Provide guests with an estimated delivery time for their orders.
  • Handle payment processing for checks.
  • Print reports at the end of the shift and complete banking procedures.
  • Maintain comprehensive knowledge of service times, menu items, and specials.
  • Prepare, deliver, and serve orders while adhering to Moments of Service.
  • Check in with guests to inquire about additional service needs.
  • Manage each check responsibly.
  • Clear trays and tables after service.
  • Oversee the setup, delivery, and presentation of amenities.
  • Consult with supervisors regarding any food pickup challenges.
  • Attend all required staff meetings and training sessions.
  • Complete any assigned tasks and side duties from management.
  • Maintain cleanliness and organization of room service areas.
  • Assist guests in locating other areas of the hotel.
  • Adhere to cash handling standards.
  • Follow all company policies and procedures; maintain a clean uniform and professional appearance; protect company assets.
  • Comply with all safety and security policies and procedures; report accidents, injuries, and unsafe conditions; complete safety training and certifications.

Qualifications:

  • Previous experience in food and beverage service within fine dining or hotel settings is required.
  • Experience in Room Service is preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • TABC and Food Handler certifications are required.
  • Fluency in English is essential.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available.



  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Location: Montelucia Resort and SpaNestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites, and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages, and sun-drenched...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    About Omni HotelsOmni Hotels is dedicated to providing exceptional hospitality experiences. Our properties are designed to offer guests a luxurious and comfortable stay, ensuring every detail is attended to with care.Position Overview:Role Objective:The primary responsibility of this position is to uphold the highest standards of cleanliness in guest...

  • Spa Attendant

    5 days ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryThe Locker Attendant role is dedicated to providing exceptional service that exceeds Guest and Member expectations. As a key member of the Omni Hotels & Resorts team, you will be responsible for ensuring the highest level of service and quality in the locker room facilities.Key ResponsibilitiesGuest Service: Greet and assist guests in the locker...

  • Luxury Hair Stylist

    5 days ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Hair Stylist to join our team at Omni Hotels & Resorts. As a Hair Stylist, you will be responsible for providing exceptional hair services to our guests, including cutting, coloring, and styling.Key ResponsibilitiesProvide Exceptional Guest Services: Deliver high-quality hair services that meet the...

  • Spa Attendant

    10 hours ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    Job Summary:The Locker Attendant role is dedicated to providing exceptional service that exceeds Guest and Member expectations. As a key member of the Omni Hotels team, you will be responsible for ensuring a clean and welcoming environment in the locker room facilities.Key Responsibilities:Greet and assist guests in the locker room facilitiesMaintain...


  • Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As a company that values its workforce, we are committed to fostering a supportive and inclusive environment that promotes diversity, growth, and overall wellbeing. Our dedication to a People First culture is evident in our approach to employee development, benefits, and the cultivation of...

  • Room Care Specialist

    2 weeks ago


    Paradise Valley, Arizona, United States Omni Hotels Full time

    About Omni HotelsOmni Hotels is committed to providing an exceptional experience for our guests. Our properties are designed to offer luxury and comfort, ensuring that every stay is memorable.Position Overview:Role Objective:The primary responsibility of this position is to uphold outstanding cleanliness standards in guest accommodations, preparing spaces...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Job SummaryThe Housekeeping Supervisor is responsible for ensuring the cleanliness and maintenance of guest rooms, public areas, and back-of-house spaces at the Omni Hotels & Resorts property. This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.Key...


  • Paradise Valley, Arizona, United States Sanctuary on Camelba Full time

    Job SummaryThis position contributes to Sanctuary on Camelba's success by providing support for the Housekeeping Department. The successful candidate will be responsible for ensuring the cleanliness and maintenance of guest rooms and facilities, with a focus on delivering exceptional guest satisfaction.Key ResponsibilitiesPlan and execute a daily cleaning...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Position Overview The Spa Facilities Attendant is essential in delivering exceptional service that surpasses the expectations of both Guests and Members. This role involves: Key Responsibilities Guest Interaction: Warmly welcoming and assisting guests in the locker room area, ensuring a pleasant experience. Facility Maintenance: Upholding...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Location: Montelucia Resort and SpaNestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites, and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages, and sun-drenched...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Location: Montelucia Resort and SpaSituated at the base of the stunning Camelback Mountain in the prestigious Paradise Valley, the Montelucia Resort & Spa boasts 253 opulent guest rooms, 38 suites, and two luxurious presidential suites. The resort's unique architecture draws inspiration from the rich heritage, whitewashed villages, and sun-kissed hills of...


  • Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As a company that values its workforce, we are committed to fostering a supportive and inclusive work environment that promotes diversity, growth, and overall wellbeing. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on...

  • Lodging Attendant

    2 weeks ago


    Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As a company that values its workforce, we are committed to fostering a supportive and inclusive environment that promotes diversity, growth, and well-being. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Location: Montelucia Resort and SpaAt the Montelucia Resort & Spa, situated at the base of the stunning Camelback Mountain in the prestigious Paradise Valley, we offer an exquisite experience with 253 opulent guestrooms, 38 suites, and two luxurious presidential suites. The resort's unique architecture draws inspiration from the rich heritage, whitewashed...


  • Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As an organization that values its workforce, we are committed to fostering a supportive and inclusive work atmosphere that promotes diversity, growth, and well-being. Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on...


  • Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As a company that values its workforce, we are committed to fostering a supportive and inclusive work environment that promotes diversity, growth, and overall wellbeing. Our dedication to a People First culture is evident in our approach to employee development, benefits, and our focus on...

  • Guest Room Cleaner

    2 weeks ago


    Paradise Valley, Arizona, United States Mountain Shadows Full time

    About Us:At Pyramid Global Hospitality, we prioritize our people. As an organization that cherishes its workforce, we are committed to cultivating a supportive and inclusive atmosphere that promotes diversity, growth, and overall wellbeing. Our dedication to a People First culture is evident in our focus on employee development, benefits, and the...


  • Paradise Valley, Arizona, United States Marriott Full time

    About MarriottMarriott is a global leader in the hospitality industry, with a portfolio of over 6,000 properties worldwide. We are committed to delivering exceptional guest experiences and creating opportunities for our team members to grow and develop their careers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our...


  • Paradise Valley, Arizona, United States Omni Hotels Full time

    Location: Montelucia Resort and SpaExperience the elegance of the Montelucia Resort & Spa, located at the base of the stunning Camelback Mountain. This premier destination boasts 253 lavish guestrooms, 38 suites, and two presidential suites, all designed with inspiration from the beautiful Andalusian architecture of Spain. Guests can indulge in the...