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Lodging Attendant
2 months ago
About Us:
At Pyramid Global Hospitality, we prioritize our people.
As a company that values its workforce, we are committed to fostering a supportive and inclusive environment that promotes diversity, growth, and well-being.
Our dedication to a People First culture is evident in our employee development initiatives, benefits, and our focus on building meaningful relationships.
Pyramid Global Hospitality provides a variety of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, along with unique perks such as on-site wellness programs and employee discounts.
Moreover, we are devoted to offering continuous training and development opportunities to help our team members acquire the skills and knowledge necessary for career advancement.
Whether you are new to the hospitality industry or a seasoned expert, Pyramid Global Hospitality presents a collaborative work environment that encourages growth and success across more than 230 properties worldwide.
Join our team and discover the advantages of working for a company that values its employees and is dedicated to delivering exceptional guest experiences.
Location Overview:
Welcome to Mountain Shadows Resort, a peaceful retreat in Scottsdale, Arizona, proudly part of the Pyramid Global Hospitality family.
With 217 welcoming guest rooms and 7,500 sq ft of meeting space across 11 adaptable rooms, Mountain Shadows Resort is not just a destination; it's a serene environment that harmonizes comfort with career opportunities.
Situated in the stunning landscape of Scottsdale, Mountain Shadows Resort embodies the work culture promoted by Pyramid Global Hospitality, where professional growth and opportunity are paramount.
As a member of the Pyramid Global team, you will benefit from a 401k with company matching and recognition programs designed to celebrate your accomplishments.
Join us at Mountain Shadows Resort, where your journey to a rewarding career is guided by an exceptional People First Culture.
It’s about being part of a professional team that appreciates the unique energy of Scottsdale while supporting your individual career path.
Welcome to a professional environment within Pyramid Global Hospitality that nurtures your personal and professional development.
Position Overview:
Role Summary:
The Room Attendant is tasked with maintaining the cleanliness of guest rooms and facilities, following the directives of the Housekeeping Supervisor, Assistant Director of Housekeeping, and Director of Housekeeping.
Key Responsibilities:
- Adhere to payroll and key sign-out protocols.
- Clean mirrors, furniture, ash urns, elevators, and doors.
- Inventory and uphold the cleanliness of all linen closets and manage waste disposal.
- Collaborate effectively with team members by organizing and adhering to a defined cleaning schedule to enhance efficiency.
- Follow guidance and training provided by supervisors, remaining adaptable and open to constructive feedback.- Report all lost and found items to a supervisor or the Director of Housekeeping.
- Spot clean furniture and carpets as directed.
- At the beginning of each shift, collect work reports from supervisors and prepare the cleaning cart with necessary supplies.
- Assist in moving beds and furniture as required.- Provide assistance to guests when requested.
- Report any maintenance issues to housekeeping.
- Follow the cleaning order as instructed by the Housekeeping supervisor, prioritizing:
1) Clean O/C rooms first.
2) Prepare due-in rooms for check-in.
3) Clean C/O rooms.
4) Ensure all occupied rooms are cleaned by 5 PM.
- Ensure all bathrooms and beds are thoroughly cleaned.
- Vacuum all rooms daily.
- If no horsepersons are available, sweep patios, wipe down patio furniture, front doors, and light fixtures. Dust all light bulbs in rooms.
- Clean mirrors and mop tiled floors.
- If any rooms are occupied or in use and not listed on reports, notify the supervisor immediately.
- Always be available to assist colleagues if you complete your tasks ahead of schedule.- Clean the cart at the end of the day and restock for the following day.
- Utilize and maintain all equipment and supplies properly.
- Respond appropriately in any hotel emergency or safety situation.
- Complete any additional projects assigned by the Director or Assistant Director of Housekeeping.
Qualifications:
Required Knowledge, Skills, and Abilities:
The individual must possess the following knowledge, skills, and abilities and be able to demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation.
- Prior hotel experience is preferred.- Must comply with occupational safety and health practices, including wearing personal protective equipment when necessary.
Physical Requirements:
- Ability to stand, sit, and kneel continuously to meet the demands of quality guest service.
- Ability to stand and/or walk for extended periods to perform essential job functions.
- Ability to extend arms, scrub, bend, stoop, and walk in various areas for prolonged periods.
- Ability to push, pull, or lift heavy loads weighing up to 50 lbs.
- Ability to push and/or pull heavy furniture weighing up to 100 lbs.
- Ability to work in extreme weather conditions, whether hot, cold, or wet.
- Hearing and visual acuity to observe and anticipate guest needs.
- Sufficient strength and physical dexterity to fulfill job duties and responsibilities.
