Stock Crew Manager Trainee

4 weeks ago

Bedford, New Hampshire, United States Hannaford Supermarkets Full time
Job Summary

As a Stock Crew Manager Trainee at Hannaford Supermarkets, you will be responsible for managing retail operations for the assigned department, making decisions that impact store associates, merchandise quality, and customer service. You will build associate and customer relations, promote a strong company culture, and ensure store conditions are maintained at the highest level. This role requires strong leadership and communication skills, as well as the ability to manage multiple tasks and technical requirements.

Key Responsibilities

* Foster a positive and inclusive work environment to retain associates and customers.
* Ensure all quality standards are met, and the department's appearance and presentation are maintained.
* Manage department operations in accordance with established standard practices.
* Hire, train, and develop associates to meet department needs.
* Attain departmental financial objectives, supervise performance, and role model outstanding customer service.
* Use good judgment in delegation, assignment, and follow-up to ensure efficient department performance.
* Ensure accurate records of production, shrink, sales, and inventory are maintained.

Requirements

* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service, and communication skills.
* Excellent organizational skills and ability to learn multiple tasks and technical requirements.
* Demonstrated good judgment in problem-solving, decision-making, and conflict resolution.
* Ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.

Physical Requirements

* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.

Preferred Requirements

* Assist in attaining financial objectives, including sales, payroll percent, gross margin, shrink, and MPP net percent effectiveness.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer-focused culture through relationship building and promoting an enthusiastic customer awareness atmosphere.
* Treat all associates with fairness, dignity, and respect, providing recognition of accomplishments and constructive counseling when necessary.
* Ensure the maintenance of the store's appearance and presentation, ensuring quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training, and performance management recommendations for assigned department associates.
* Support the development needs of assigned department associates.
* Use good judgment in delegation, assignment, and follow-up required for efficient store performance.
* Observe and ensure compliance with company security, safety, and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as MPP, financial reports, scheduling, ordering, and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store, and throughout the organization.
* Treat all store information as strictly confidential.

Salary range is between $18.95 - $27.25 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth, and related conditions), age, veteran status, national origin, sexual orientation, gender identity, and gender expression, disability, or any other characteristic protected by law.

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