Beauty Team Leader

4 weeks ago

Bedford, New Hampshire, United States Kohl's Full time
About the Role

As a Beauty Team Leader at Kohl's, you will be responsible for leading a team of beauty experts to drive sales and department initiatives. You will engage with clients by identifying their needs and providing a consultative approach. You will maintain expert knowledge of top beauty brands and execute merchandise sets to support replenishment and visual standards.

Key Responsibilities
  • Lead the Beauty Team to deliver a positive and compelling client experience
  • Provide leadership for the Beauty Team through strong partnership with the Store Manager
  • Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching
  • Act as a point of contact for Store Manager, Sephora Training Team, and other partners
  • Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals
  • Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
  • Provide credibility to the client through knowledge of products and beauty trends
  • Inspire clients through demonstrating products and application of products
  • Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines
  • Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors
  • Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
  • Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience
  • Support omni-processing within the department
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
Requirements
  • Authentic passion for beauty
  • 5 years of Client-facing retail or service industry experience
  • Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
  • Availability to work days, nights, weekends and holidays

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