Customer Engineer

4 weeks ago


Nashville, Tennessee, United States Lumenis Full time
Job Summary:

As a Customer Engineer at Lumenis, you will be responsible for performing on-site installations, servicing, and repairs of complex Laser and light-based Medical equipment. This role requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:

Perform on-site installations, servicing, and repairs of Laser and light-based Medical equipment

Instruct customers on the operation and maintenance of the system

Serve as a company liaison with customers on administrative and technical matters

Troubleshoot complex technical issues and provide solutions

Requirements:

Experience in analog and digital electronic circuitry

Experience with lasers and optics is a plus

AS/BS degree in electronics or equivalent with a minimum of 3-5 years of experience in electronic system troubleshooting

Good communication skills and the ability to deal effectively with customers

What We Offer:

Competitive salary

Use of a company vehicle

Monthly home office allowance

Benefits package including Medical, Dental, Vision, and 401(k) with matching

PTO & Holiday Pay

Excellent work culture

About Lumenis:

Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets. We are a world-renowned expert in developing and commercializing innovative energy-based technologies, including Laser, Intense Pulsed Light (IPL), and Radio-Frequency (RF).

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