Strategic Operations Leader

2 weeks ago


Pittsburgh, Pennsylvania, United States Duolingo Full time
{"title": "Senior Director of Operations and Strategy", "description": "

At Duolingo, we're on a mission to make education accessible to everyone. As a key member of our team, you'll play a critical role in driving the success of our Duolingo English Test.

We're looking for a seasoned leader to oversee the operations function and strategy for our testing business. If you have a passion for innovation, a talent for scaling teams, and a commitment to excellence, we want to hear from you.

Key Responsibilities:

  • Lead the development and implementation of a vision for delivering high-quality testing content and experiences.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
  • Manage a team of operations and customer experience professionals, providing guidance and support to ensure success.
  • Develop and execute strategic plans to drive business growth and improve customer satisfaction.

Requirements:

  • 15+ years of experience in operations, preferably in the service or credentialing industries.
  • 5+ years of experience in a senior leadership role, with a proven track record of success.
  • Experience building and scaling teams, with a focus on operational excellence.
  • Strong leadership and people management skills, with the ability to inspire and motivate teams.
  • Excellent project management skills, with the ability to lead large-scale projects.
  • Outstanding interpersonal communication and organizational skills, with the ability to work effectively with diverse stakeholders.

We offer a competitive compensation package, including a base salary range of $142,700 - $287,000, equity, and world-class benefits. If you're passionate about making a difference in education through technology, we encourage you to apply.", "company": "Duolingo"}



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