Retail Sales Associate
3 days ago
**Job Summary**
Vuori, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Houston Premium Outlets. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
**Key Responsibilities:**
- Forge lasting relationships with customers by communicating Vuori's brand values and providing insightful product knowledge.
- Work collaboratively with the sales team to ensure each customer receives the best service possible.
- Greet customers in a timely, authentic, and engaging manner.
- Prepare the fitting rooms, find sizes, and provide honest and knowledgeable feedback to customers regarding merchandise style and fit.
- Assist in achieving sales goals in a team-based commission environment.
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
- Assist in the completion of projects while keeping the focus on customer experience.
- Communicate inventory needs to support business goals.
- Ensure the sales floor is stocked every evening.
- Collaborate with management in areas of inventory management.
- Ensure the retail store is cleaned on a regular basis, including floors and bathroom.
- Understand and execute cash control procedures, including bank deposits and petty cash.
- Assist in the implementation and maintenance of all merchandising/visual directives.
- Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
- Identify and communicate product concerns in a timely manner.
**Requirements:**
- Must be available to work nights, weekends, and holidays.
- Must adhere to scheduled shifts with punctuality.
- Ability to develop relationships with customers and colleagues.
- Ability to positively and proactively handle customer concerns.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Ability to quickly learn new procedures and processes.
- Strong organizational skills and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability, and initiative.
- Eager to develop new skills and responsive to feedback.
**Benefits:**
- Competitive hourly rate: $15-$17.50/hour + daily team commission.
- Paid Time Off.
- Employee Discount.
- 401(k) plan.
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