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Retail Sales Associate

2 months ago

Cypress, Texas, United States Vuori, Inc. Full time

**Job Summary**

Vuori, Inc. is seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Houston Premium Outlets. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

**Key Responsibilities:**

  • Forge lasting relationships with customers by communicating Vuori's brand values and providing insightful product knowledge.
  • Work collaboratively with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest and knowledgeable feedback to customers regarding merchandise style and fit.
  • Meet or exceed sales goals in a team-based commission environment.
  • Stay up-to-date on new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
  • Assist in the completion of projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Ensure the sales floor is stocked every evening.
  • Collaborate with management in areas of inventory management.
  • Maintain a clean and organized retail store, including floors and bathroom.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

**Requirements:**

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.

**Benefits:**

  • Competitive hourly rate: $15-$17.50/hour + daily team commission.
  • Paid Time Off.
  • Employee Discount.
  • 401(k) plan.