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Retail Sales Associate Keyholder

2 months ago

Cypress, Texas, United States Movado Group Full time

About Us

Movado Group is a leading manufacturer and distributor of luxury watches and jewelry. We are committed to building strong brands and delivering exceptional customer service.

Job Summary

We are seeking a dynamic and experienced Sales Keyholder to join our team at the Houston Premium Outlets store in Cypress, TX. As a Sales Keyholder, you will be responsible for driving sales, opening and closing the store, and assisting staff in reaching and exceeding sales goals.

Key Responsibilities

  • Achieve or exceed personal sales goals as established by the Store Manager
  • Develop a complete knowledge of the merchandise and provide exceptional customer service
  • Capture all CRM data in accordance with Company guidelines
  • Establish rapport with actual or potential customers
  • Merchandise product in accordance with company guidelines
  • Maintain a neat, clean, and professional working environment
  • Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display
  • Assist in the maintenance of merchandise control logs as designated by the Store Manager
  • Follow all security and loss prevention procedures in accordance with corporate policies
  • Service watches which includes sizing and battery changes as needed

Requirements

  • Strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail
  • Strong commitment to delivering exceptional customer service and excellent interpersonal and communication skills
  • Previous management experience strongly preferred
  • Open availability and flexibility to work according to needs of the business and to ensure store objectives are met

Benefits

  • Competitive compensation
  • Employee discount
  • Time off and benefit package